How Remote Communication Has Benefitted The Health Care Industry

Since the early 2000s, mobile technology, one of the critical components of digital healthcare and telemedicine, has revolutionized the healthcare industry as we know it.

As of 2010, 35% of United States hospitals offered telemedicine services, including video conferencing, remote monitoring, and wireless communication.

Seventy-six percent of hospitals in the United States have digitalized their processes with mobile devices and other technologies within the last seven years, according to the same source.

What Is Remote Communication?

The term ‘remote communication’ refers to online communication. The internet is used to exchange information, meetings, and training materials. Virtual teams are formed by companies. These teams collaborate and communicate via the internet instead of in shared office spaces.

Telehealth is also known as remote communication. A doctor, a nurse, and a patient can use Telehealth (Telemedicine) to receive long-distance medical care. Generally, there are three types of Telehealth applications.

By capturing and sharing patient images and data, store-and-forward applications allow providers to share images and data outside of the patient’s healthcare facility. A remote monitoring application transmits patient data via sensors and alerts to a healthcare provider. The patient does not have to visit the healthcare facility frequently, and the provider can monitor patient conditions in real-time. In the management of chronic diseases, this can be helpful. 

Last but not least, interactive telehealth solutions enable real-time interaction between clinicians and patients via wireless, video, and remote diagnostic technologies. Especially in rural settings or when long distances separate providers and patients, interactive applications can be beneficial.

How Is The Health Care Industry Benefiting From Remote Communication? 

Below are a few ways in which the health care industry is benefiting from remote communications daily to help better their workflow as well as patient care:

  • Collaboration between labs and specialists is easier  
  • Processes to streamline workflow and manage practices 
  • Healthcare professionals are more efficient
  • Improved medication and therapy decisions  
  • Patient-physician communication that is faster 
  • Filing reports took less time
  • Transparency inpatient insurance claims
  • Improved clinical diagnostics 
  • Monitoring post-op recovery remotely in real-time 
  • More targeted and efficient treatments 
  • Automating and analyzing operational data to reduce costs

How Has Remote Communication Impacted The Health Care Industry? 

1. Communication channels are faster, and response times are shorter 

With mobile technology, physicians and specialists can communicate remotely regardless of their location.

This is of particular importance in emergencies, chronic conditions monitoring, post-operation recovery at home, and even crises such as the ongoing COVID-19 epidemic.

Since the beginning of the COVID-19 lockdowns, video conferencing has been of utmost importance. It allows doctors to provide diagnosis, counseling, and interactive services electronically, reducing the influx of patients into overcrowded hospitals.

2. Patient health information is kept safe and secure by medical compliance with patient data protection laws.

Privacy protection, data security, and the safety of personal health information are fundamental aspects of mobile health. 

A patient’s electronic health record (EHR) gives specialists access to diagnoses, prescriptions, allergies, intolerances, previous treatments, hospital stays, lab reports, surgical interventions, and other relevant information.

In addition to complying with data protection regulations, privacy policies, and other laws, these digital summaries of a patient’s medical record also contain sensitive information. For example, in the United States, you would need to comply with HIPAA if your healthcare practice is based there. 

Final Thoughts 

Telehealth will be embedded in the care continuum at scale to modernize remote communication. A market with a revenue potential of $3 billion could grow to $250 billion. By using telehealth, everyone in the health care industry will be able to communicate on a secure platform, no matter where they are physically located. 

 The healthcare systems that succeed will be those that act decisively, invest in building capabilities at scale, rewire their care delivery models, and provide high-quality care that is distinctive and easily distinguishable from the competition.

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